If you forgot your password or are unable to login your account, you can follow these steps to create a new password.
Recover password through Website / Desktop - Mobile
Go to www.fanatiz.com
Click on "Sign In" in the top right corner.
Click on "Log in with your account".
Select the option under the Email and Password fields that says "Forgot your password? Recover". You must enter your email, and a mail will be automatically sent to you to restore your password.
Go to your email and click on the attached link or click on "New Password". This will redirect you to the Fanatiz page to restore your password.
Enter your new password and confirm it in the fields provided, then click on "Recover".
Finally, your password has been successfully changed.
Recover password on mobile devices
Go to www.fanatiz.com (It must be through a browser, not the app).
Click on the three bars on the right and then on "Sign In".
Click on "Log in with your account".
Select the option under the Email and Password fields that says "Forgot your password? Recover". You must enter your email, and a mail will be automatically sent to you to restore your password.
Go to your email and click on the attached link or click on "New Password". This will redirect you to the Fanatiz page to restore your password.
Enter your new password and confirm it in the fields provided, then click on "Recover".
Finally, your password has been successfully changed.