First, find out where you subscribed
Your payment method is changed on the platform that bills your subscription. Check the receipt you received by email to find out which one it is.
Where you subscribed | How you pay | Where to change your payment method |
Fanatiz website | Credit or debit card | Your Fanatiz profile |
iPhone or iPad app | Apple (in-app purchase) | Your Apple ID |
Android app | Google Play | Your Google Play account |
Roku | Roku | Your Roku account |
If you can't find a receipt from Apple, Google or Roku, you most likely paid on the web.
If you subscribed on the web (card)
Go to watch.fanatiz.com and log in.
Open your profile and go to Plans and payment method.
In the payment information section, choose to add a new card.
Enter the details exactly as they appear with your bank, and save.
If your bank requires it, confirm the transaction with 3D Secure (SMS code, approval in your bank's app or another method). If you close the window before confirming, the card is not added.