If you purchased your Fanatiz subscription using Roku, it's essential to know that refunds for such transactions are managed directly by Roku, not Fanatiz. This article will guide you through the steps to request a refund.
Where to Request a Refund
Subscriptions purchased through Roku are billed and managed by Roku. As a result, Fanatiz cannot process any refunds for transactions made via Roku. Instead, you must contact Roku support to address your refund request.
Steps to Request a Refund from Roku
To request a refund for your Fanatiz subscription:
Access Your Roku Account: - Visit my.roku.com and sign in to your Roku account. - Alternatively, use your Roku device to navigate to your account settings.
Locate Support Options: - Once signed in, access Roku's support resources to find the refund request process.
Submit Your Request: - Follow the instructions on Roku's support page to submit your refund request directly to their team.
Important Notes
Fanatiz cannot process refunds for subscriptions purchased through third-party platforms like Roku.
Ensure all subscription and account details are accurate when contacting Roku support to facilitate a smooth refund process.
By following the steps above, you can manage your refund request efficiently through Roku's support system.