Find missing subscriptions
If you can't find your subscriptions, check that you're signed in to the correct account.
You’re currently signed in . If this isn't the Google Account that has your subscriptions, switch to the correct account.
Make sure to sign in to the Google Account that has your subscriptions. Learn how to add an account or switch accounts.
The email you used with the subscription app may be different than your Google Account.
Check your other email accounts and find the receipt of the subscription to locate where you added the subscription.
Check with your family members. You may have used a family member’s account to subscribe.
Issues with subscriptions due to content restrictions
Some apps and games are restricted based on the content rating because they target only users who are 18 and above or because app developers have chosen not to make them available to users under 18. This means app visibility and purchases, including subscription sign-ups, are limited to users who meet the age criteria. Developers may change their age criteria at any time and subscriptions are subject to cancellation if your account or developer settings change and no longer fit the criteria.
Learn more about Apps & Games content ratings on Google Play and how to set up parental controls on Google Play.
Issues with in-app subscription content
If you have issues with in-app content and want to give feedback or get help, If you wish to, you can contact us for through hello@fanatiz.com